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Frequently Asked Questions

No upfront payment. How does it work?
You only pay after delivery. If we commit to a project, it means that we can deliver it. Depending on your use case, if we commit to a 4-week delivery, you only pay after the launch. If the development of your solution takes more than 4 weeks, we’ll always deliver a first version within that time frame. Therefore, payment is always due after delivery.
How do you guarantee delivery in weeks?
We follow our own blueprint, which is the result of years of designing, developing, and launching apps. We call it an assembly line. Over the past four years, we've developed all the building blocks to design, develop, and launch apps within weeks. We're so confident in our execution that we offer a no-upfront payment guarantee to all of our clients. You only pay after successful delivery.
⁠⁠How do I translate my idea into a MVP?
We leverage design sprint methodology, which is a proven and effective process to design and test app concepts. This process was initially developed at Google Ventures and is now a widely used method to arrive at MVP concepts.
How does the development happen?
We've created a modular development platform focused on scalability, security, and data protection. Our customizable modules enable us to deliver solutions swiftly, in days instead of months. We offer everything necessary to develop your digital products, granting you full ownership of every line of code.
How do you guarantee security & scalability?
Our development platform delivers flexibility, speed, and power, providing you with absolute control over your infrastructure. You can scale your product infinitely, regardless of the number of users or the volume of data. Our platform is modular and containerized, allowing scaling to meet your growth needs. From day one, we adopt a composable architecture with robust security features and granular permission controls to protect every bit of your critical data. Your data is securely encrypted both at rest and in transit, safeguarding against unwanted access and breaches. Additionally, we offer a comprehensive audit module out of the box, enabling you to track all activities on your solution.
How do you ensure data security?
Our solution is SOC2 Type 2 compliant, a crucial security policy for handling sensitive customer data. It allows the storage of Protected Health Information (PHI) and Personal Information, fully compatible with GDPR and HIPAA regulations. Moreover, all customer data is encrypted at rest with AES-256 and during transit via TLS. Thanks to our role-based access control, you can keep track of who has access to what at any given time.
Do you have a DPA (data protection agreement)?
We build your products with heavy focus on scalability and data protection. Since every line of code is your IP, we opt for hosting the solution on your cloud provider with us being here to support after launch to maintain your solution. Therefore, we typically do not offer a DPA, only if you prefer to host the solution with us.
How do you manage DDoS attacks?
Our solution has out-of-the-box features to enhance security & data protection. More specifically, we offer protection against DDoS  attacks, mitigating resource abuse and preventing unexpected costs.
What if my app idea is complex? Can you still launch it in 4 weeks?
During the first week workshop, we will prioritize and focus on the most important product capability first. Many successful businesses have been built on delivering ONE product capability like no others. However, out of experience, we know that specific projects take longer. In this case, we offer our Scale plan, which will guarantee a three months delivery. Visit our services page for more information.
What if I need additional features after the initial launch?
We offer you flat retainer and each month, we will launch additional features, maintain your hosting and guarantee a 99.9% availability for on a 12-month minimum engagement contract
Where's your company registered?
We have offices in London and Belgium. Operating under the legal structure known as LTD and BV. This structure is commonly used for private companies in UK and Belgium. LTD & BV are analogous to the Limited Liability Company (LLC) in the United States.